Frequently Asked Question

Why can I log into Moodle but not Web Advisor?

Last Updated a year ago

Back in May, Craven Community College made the switch to a single sign-on system. This system set up a pantherID and password that would be used to log into Web Advisor, Moodle and your Outlook email. With this change, passwords for Web Advisor are set to reset every 90 days. Moodle has not caught up with this 90 day change and saves passwords for 180 days.

To fix your issue, you will need to reset your password here at the Web Advisor Reset Password portal.

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