Welcome to the Panther Help Portal

Providing technical assistance to our students!

The Student Help Desk provides both in-person and virtual support, as well as technical guidance to Craven CC students. This wide-ranging support includes platforms such as Moodle, Self-Service, and Outlook.

Please provide your full name, Student ID number, an email address you have access to, and a call back number.

Hours of operation:
Monday - Thursday : 8 a.m. - 5:30 p.m.
6 p.m. - 9 p.m. (Online assistance only)
Friday : 8 a.m. - 2:30 p.m.
Saturday - Sunday: 6 p.m. - 9 p.m. (Online assistance only)
Before creating your ticket, please check our knowledgebase section. You will find solutions to most of your queries.
Knowledgebase


Open a New Ticket
Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please click on the " Check Ticket Status" link below. A valid email address is required.
Open a New Ticket


Check Ticket Status
Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.
Check Ticket Status


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